Who Needs to Know When Your Business Moves?

Who Needs to Know When Your Business Moves?

When moving business premises there are so many things to keep on top of, it can be easy to lose track. That’s why we’ve put together this handy guide to all the key people and organisations you need to inform about your change of address, to help your move go as smoothly as possible.

The government

Whatever type of business you run, you will need to let HMRC know if you change your trading address. If your business is a limited company you will also need to inform Companies House of your move. They will need to know your new registered office address as well as any changes to where your records will be kept if this is different from your registered address. They will also need to know details of any new mortgages you have taken out with respect to your new premises.

Utility Companies

Whether you are changing utility companies or not, you will still need to inform your service providers of the move as soon as possible. This is especially important for your internet provider as they may need to book in an engineer to reconnect you at your new address. It often takes several weeks to get an appointment, so if you leave this until the last minute you could be left with no internet at your new premises when you move in.


The sooner you can let your suppliers know about your move, the smoother they can make the transition. This is especially important if you are moving a long distance to an area where delivery charges may be different to what you are currently paying, or abroad to a location your supplier may not be able to reach.

Royal Mail

Getting your post redirected by Royal Mail is a good way to ensure you don’t miss anything vital like a bill or communications from a customer or supplier. Costs vary from £175 for a 3 month redirect to a UK address, up to £636 for a redirect for a year to an EU overseas address. You can have your mail redirected for up to 2 years and Royal Mail specify that they need at least 5 working days’ notice to set up a Business Redirection.


Of course, if you are running any kind of retail business it is absolutely vital to let your customers know you are moving! This should be done with as much notice as possible and ideally you should leave signage at your old premises after the move with details of your new location (if the premises are not being immediately occupied).

For non-retail business, you will still need to let customers know about your move for their records and for billing purposes.

Your marketing team

Whether your marketing is handled in-house or by an external agency, you should let them know at the earliest opportunity. As soon as the contract on your new premises is signed, your marketeers will need to begin getting the message out there to anyone who is likely to be affected. This also gives you a chance to explain the move to your customers and everyone else, so they understand why you are moving and can see the change in a positive light.

Moving your business? Let Intransit lend a hand!

Intransit are a Bath removal company with over 18 years’ experience helping local businesses and homeowners move. Our knowledge and experience, combined with the capacity to move pretty much anything, no matter how large or delicate, means we are a removals company you can rely on. So, if you want your move to happen as quickly and efficiently as possible with the minimum of hassle, please get in touch.  

Call Intransit today on 01225 759200 or email us for a quick response.